Complaints

Administrative Complaints

Despite our best effort, there are times when problems arise. If you would like to file an administrative complaint, carefully review the options below to decide the best avenue. It is important to note that this complaint process DOES NOT refer to formal protests of value, equity or related matters that may affect your property. All complaints are handled with a sense of urgency.

All complaints must be submitted in writing in order to maintain the integrity of the complaint for all parties involved.

You can email complaints directly to admin@realcad.org or see contact information for formal complaints below.

 

RCAD Complaints Form

 

 

If you would like to file an administrative complaint, contact:

 

Local Contact Information

Regarding RCAD and RCAD Employees

You will need the employee’s name, reason, and date of incident to assist you in filing your complaint.

Juan Saucedo Chief Appraiser

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

 

Regarding the Chief Appraiser

You will need to provide the reason and date of incident to assist you in filing your complaint.

Chairman, Board of Directors

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

 

Regarding Appraisal Review Board

You will need to provide the reason and date of incident to assist you in filing your complaint.

Chairman, Appraisal Review Board

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

 

State Contact Information

Regarding Appraisers

Regarding Appraisers

A person may file a complaint with the Texas Department of Licensing and Regulation (TDLR) concerning a violation as long as it complies with Chapter 7 Sec. 1151.204 of the Texas Occupation Code.

You will need the name and TDLR registration number to assist you in filing your complaint

 

Texas Department of Licensing and Regulation (TDLR)

920 Colorado

P.O. Box 12157

Austin, Texas 78711

P: 1-800-803-9202

F: 1-512-463-9468

Website: https://www.tdlr.texas.gov/Complaints/

Contact Information
(830) 232-6248info@realcad.org
P.O. Box 158
Leakey, TX 78873
Monday - Friday
8:00 a.m. - 12:00 p.m.
1:00 p.m. - 5:00 p.m.
Chief Appraiser
Juan A. Saucedo
Bilingual Employees

Our office has two bilingual employees to help serve our taxpayers needs.  If you need additional assistance please ask for Chief Appraiser Juan Saucedo or School Tax Collector Maria Guerrero

Holidays

Our Office will be closed in observance of:

January 2nd – New Year’s Day
January 16th – Martin Luther King Day
February 20th – Presidents’ Day
April 7th – Good Friday
May 29th – Memorial Day
June 19th – Juneteenth
June 30th – July Jubilee
July 4th – Fourth of July
September 4th– Labor Day
October 9th – Columbus Day
November 10th – Veterans’ Day
November 23rd – 24th– Thanksgiving Holiday
December 25th – 26th – Christmas Holiday
January 1st – New Year’s Holiday