Complaints

Administrative Complaints

Despite our best effort, there are times when problems arise. If you would like to file an administrative complaint, carefully review the options below to decide the best avenue. It is important to note that this complaint process DOES NOT refer to formal protests of value, equity or related matters that may affect your property. All complaints are handled with a sense of urgency.

All complaints must be submitted in writing in order to maintain the integrity of the complaint for all parties involved.

You can email complaints directly to admin@realcad.org or see contact information for formal complaints below.

RCAD Complaints Form

If you would like to file an administrative complaint, contact:

Local Contact Information

Regarding RCAD and RCAD Employees

You will need the employee’s name, reason, and date of incident to assist you in filing your complaint.

Juan Saucedo Chief Appraiser

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

Regarding the Chief Appraiser

You will need to provide the reason and date of incident to assist you in filing your complaint.

Chairman, Board of Directors

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

Regarding Appraisal Review Board

You will need to provide the reason and date of incident to assist you in filing your complaint.

Chairman, Appraisal Review Board

PO Box 158

Leakey Texas 78873

P: (830)232-6248

F: (830) 232-4168

State Contact Information

Regarding Appraisers

Regarding Appraisers

A person may file a complaint with the Texas Department of Licensing and Regulation (TDLR) concerning a violation as long as it complies with Chapter 7 Sec. 1151.204 of the Texas Occupation Code.

You will need the name and TDLR registration number to assist you in filing your complaint

Texas Department of Licensing and Regulation (TDLR)

920 Colorado

P.O. Box 12157

Austin, Texas 78711

P: 1-800-803-9202

F: 1-512-463-9468

Website: https://www.tdlr.texas.gov/Complaints/